Privacy Policy
Your privacy matters to us. Here's how we protect your personal information.
Last Updated: March 15, 2025
Introduction and Scope
balorynthexa ("we," "us," or "our") is committed to protecting your privacy and handling your personal information with care. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website at balorynthexa.com or engage with our venture building services.
This policy applies to all personal information collected through our digital platforms, offline interactions, and business communications. By accessing our services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of information as described.
We operate in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth) and other applicable Australian privacy laws.
Information We Collect
Personal Information Categories
- Contact details including your name, email address, phone number, and business address
- Professional information such as job title, company name, industry sector, and business interests
- Technical data including IP address, browser type, device information, and website usage patterns
- Communication records from emails, phone calls, meetings, and support interactions
- Financial information when processing payments or conducting business transactions
- Marketing preferences and consent records for communication purposes
How We Collect Information
We collect personal information through various channels including direct interactions when you complete forms, attend events, or engage our services. We also gather information through automated technologies like cookies and analytics tools when you browse our website.
Third parties may provide us with information about you, including business partners, professional networks, and publicly available sources such as company websites and professional platforms like LinkedIn.
How We Use Your Information
We process your personal information for legitimate business purposes and only where we have a lawful basis to do so. Our primary uses include providing venture building services, managing client relationships, and improving our business operations.
- Service delivery including project management, consultation, and business development support
- Client relationship management and ongoing communication about projects and opportunities
- Marketing communications where you have provided consent or we have legitimate interest
- Website functionality enhancement and user experience optimization
- Legal compliance including record keeping and regulatory reporting requirements
- Security monitoring and fraud prevention to protect our business and clients
We will never sell your personal information to third parties or use it for purposes unrelated to our legitimate business operations without your explicit consent.
Your Privacy Rights
Under Australian privacy law, you have several important rights regarding your personal information. We respect these rights and have established procedures to help you exercise them effectively.
Access Your Information
Request a copy of the personal information we hold about you, including details about how we collected and used it.
Correct Your Information
Ask us to update or correct any personal information that is inaccurate, incomplete, or out of date.
Delete Your Information
Request deletion of your personal information where we no longer need it for legitimate business purposes.
Object to Processing
Object to certain types of processing, particularly for direct marketing purposes or automated decision-making.
To exercise any of these rights, please contact us using the details provided at the end of this policy. We will respond to your request within 30 days and may require verification of your identity to protect your information.
Information Sharing and Disclosure
We maintain strict controls over how your personal information is shared and only disclose it where necessary for legitimate business purposes or legal requirements.
Permitted Disclosures
- Service providers including IT support, accounting services, and professional consultants under strict confidentiality agreements
- Business partners where collaboration is necessary for project delivery with your knowledge and consent
- Legal authorities when required by law, court order, or to protect our legitimate interests
- Potential buyers in the event of a business sale or merger, subject to confidentiality obligations
We do not engage in bulk data sharing or provide personal information to marketing companies, data brokers, or other third parties for their own commercial purposes.
Data Security and Retention
Protecting your personal information is a priority. We implement comprehensive security measures including encryption, access controls, and regular security assessments to safeguard your data against unauthorized access, alteration, or disclosure.
Security Measures
- SSL encryption for all data transmission between your device and our servers
- Restricted access to personal information on a need-to-know basis for authorized personnel only
- Regular security audits and updates to our systems and procedures
- Secure backup systems and disaster recovery procedures to protect against data loss
Retention Periods
We retain personal information only as long as necessary for the purposes outlined in this policy or as required by law. Client information is typically retained for seven years after the completion of services for business and legal compliance purposes.
Despite our security measures, no system is completely secure. We encourage you to protect your own information by using strong passwords and being cautious about sharing personal details online.
International Data Transfers
While we primarily operate within Australia, some of our service providers may process personal information overseas. When this occurs, we ensure appropriate safeguards are in place to protect your information.
Any international transfers comply with Australian Privacy Principle 8 and include contractual protections that require overseas recipients to handle your personal information with the same level of protection required under Australian privacy law.
Countries where your information might be processed include the United States for cloud hosting services and the United Kingdom for certain professional service providers. We regularly review these arrangements to ensure continued compliance with privacy requirements.
Cookies and Website Analytics
Our website uses cookies and similar technologies to enhance your browsing experience and gather analytics about site usage. These tools help us understand how visitors interact with our content and identify areas for improvement.
- Essential cookies that enable basic website functionality and navigation
- Analytics cookies that collect anonymous information about page visits and user behavior
- Preference cookies that remember your settings and customization choices
- Marketing cookies that help us deliver relevant content and measure campaign effectiveness
You can control cookie settings through your browser preferences, though disabling certain cookies may limit website functionality. We use Google Analytics for website analytics and have configured it to anonymize IP addresses and respect user privacy preferences.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. When we make significant changes, we will notify you through our website and, where appropriate, by direct communication.
Minor updates may be posted without specific notification, but we encourage you to review this policy regularly to stay informed about how we protect your privacy. The "Last Updated" date at the top of this policy indicates when the most recent changes were made.
Continued use of our services after policy changes constitutes acceptance of the updated terms. If you disagree with any changes, please contact us to discuss your concerns or cease using our services.
Privacy Questions and Concerns
If you have questions about this Privacy Policy, want to exercise your privacy rights, or need to report a privacy concern, we're here to help.
Email: info@balorynthexa.com
Phone: +61 74 151 4771
Address: Palmer Colonial Golf Course Training Room 57
Paradise Springs Ave, Robina QLD 4226, Australia
If you're not satisfied with our response to your privacy concerns, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au or by calling 1300 363 992.